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New subscription
Hi all, I just moved into a new apartment and see the Voo box in the internet closet with the cable available for the modem. I've just ordered internet from Voo. Will I need an engineer or can I just plug and play the modem myself when it arrives? Thanks,
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Ma connexion Internet
Voo incident in Ixelles
I live in ixelles close to ULB. Yesterday night I received a message like there is an incident and the internet is down. I’m not sure if the incident is resolved as the internet is still not working.
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Ma connexion Internet
Image/Sound Unsynchronized in ARD
Since a while I notice that the image and sound for the German ARD channel is often unsynchronized: quite annoying if you see someone talking and the lips don't move in sync with the sound. I have tested it with two different TVs, and other channels seem to be OK, so I reckon the problem must be
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Mes chaînes TV
Impossible d'installer le plugin de Be tv GO
Bonsoir, j'aimerai regarder betvgo sauf que pour l'installation il me demande d'installer un plugin qui normalement en accédant au site me le fait télécharger sauf qu'une fois que j'arrive sur le site je ne peux que mettre mes identifiant et impossible a se connecter sans ce plugins, est ce que quel
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Mes chaînes TV
Solution acceptée
Fermé
redémarrer un film en cours payant ?
salut a tous redémarrer un film qui passe sur plug par ex est ce payant
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Ma box .évasion
Problème Log In
Bonsoir et meilleurs vœux Suite à un dépannage, j'ai reçu un nouveau modem technicolor (très content), mais impossible d'accéder à l'interface en procédant de la même manière pour se loguer que l'ancien. (user : voo, mdp voir &eacut
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Mon installation Internet
Solution acceptée
tablette ASUS code puk perdu
Bonjour, J'ai perdu le code PLUG de ma tablette, est-il possible de le récupérer ? Sincères salutations
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Mes objets connectés
Availability Voo Internet in 7912 Saint-Sauveur
Hi, We live in Frasnes-lez-Anvaing, Saint-Sauveur to be exact. We were never able to connect to Voo until now? The last few months we noticed dozens of Voo vans in de neighborhood and GIGA Internet signs everywhere. This week the signs also showed up in our street. And just now 5 minutes ago someon
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Ma connexion Internet
No internet in Ixelles - again
Hello, again, we have no internet in Ixelles- last time it was cut on Friday for several hours. What is going on and when will it be back?
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Ma connexion Internet
Alléluia Voo 😂! logos sur box évasion ✅ reste maintenant à changer les noms de Club et Plug en RTL Club et RTL Plug et on sera bon ! merci en tout cas
Mise à jour logos chaines
Bonjour, Je suppose que les logos des chaines RTL cont être mises à jour dans les differentes applications VOO. Ce serait bien par la même occasion de mettre celui de Een (chaine 150) à jour, car il n'est plus à jour depuis déjà très longtemps.
Idée
Hi @Gilles, I doubt check the power and plug in and restore the factory settings with toothpick. Only a red light blinks on modem, no green light blinks. I went to the Boutique VOO this morning, your colleague said the technician will go t
Pas de connexion internet - 1140 EVERE
Depuis ce matin vers 10, je n ai plus de connexion internet.
Problème
Hi again :) It would be good to change your modem. If you know how to plug it in, I can send the new modem to you at a UPS point. The nearest to you is: SRL Lina Shop located Avenue de Optimisme, 29.If you agree, the new modem will arrive at the rel
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème
Solution acceptée
voo IP address in bridge mode
Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.
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Mon installation Internet
evasion tv box in bridge mode
Hello, I am running in bridge mode (router technicolor). The connectivity is ok and is on the subnet 192.168.1.0/24. Getting almost no channels working, one of the few working is channel number 3.
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Ma box .évasion
Solution acceptée
Change to 200GB in August 2016 Still not done
In August 2016 I had extra consumption (above the regular 100GB.) I then called the helpdesk and told them that I found it a bit unfair as new customers could get a 200GB subscription for the same price.. Customer service agreed and told me that they would also give me this subscription. Since Au
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Mon abonnement VOO
2x c'était Touche Pas à mon poste sur Plug à 19h45, 2x Objectif Top Chef sur RTL 16h20 et Dr Cath dimanche sur RTL 18h30... Etrange, toujours RTL, Plug RTL, Club RTL... Encore aujourd'hui, ma femme programme Objectif Top Chef et l'enregistrement ne
Tout arrive: erreur enregistrement (1 sur 6 mois)
Juste pour info: Hier, enregistrement sur Club RTL HD de "La revanche des Siths" (déjà vu plusieurs fois mais envie de le revoir) Lecture aujourd'hui --> "erreur 3070" après 15 min de visionnage Redémarrage de l'enregistrement et avance rapide via le saut de lecture avant --> après avance de 15 min,
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Internet signal very weak in Evere
Hi, I live in avenue Henry Dunant 5. I have internet problems since Friday. The signal is very weak and getting disconnected frequently. Regards, venkat
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Ma connexion Internet
RTL-TVI - TF1 - RTB1 et RTB2 - plug RTL - club RTL ..........
Message "Erreur d'autorisation" avec la box évasion et 078505050 injoignable
Bonjour à tous, Il y a pour l'instant un souci sur les box .évasion.Nos équipes de spécialistes sont en train de travailler à la résolution de souci. UpdateIl semblerait que ce soit en ordre. Merci pour votre patience et votre compréhension.
Question
Solution acceptée
What is the status with internet in Ixelles
HiI was trying to get in contact with voo by phone but it’s completely impossible to get through on the English line. what else should i do ?After more than 30 hours there is still no internet connection from my home at Rue Franz Merjay. Can anybody tell me the status of it ?
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Ma connexion Internet
The modem is already delivered to the UPS point SRL LINA SHOP, AVENUE DE L'OPTIMISME 29, 1140 EVERE. When you go to pick up the new one, you will have to drop off the current one and its power supply (packed in a cardboard box) at the UPS point. T
Gilles N
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Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème